How Do I Update My Q-The Touch Billing Information?

8/7/2025

How do I access and manage my billing information?

• To access and manage your billing information, log in to your account on the Qvibz.com website. Navigate to your Dashboard and go to the "Subscription Details" section, where you can view and update your billing information.

• To update your credit card information, log in to Qvibz.com, scroll down to the "Update your credit card" section, click the UPDATE button, enter your new card details, and save the changes.

• If your credit card payment fails, please ensure that you update and pay via the Qvibz.com website. Disable your computer's VPN and pop-up blockers before submitting payment. Try using a different internet browser if needed. Also, ensure that your card has sufficient funds and is not expired. If issues persist, contact the Billing Support Team at support@qtwe.net.

• All billing updates must be made on the Qvibz.com website. Updates cannot be completed through the QHS App.

Why is it important to keep my billing information up to date?

• Keeping your billing information up to date is essential to ensure uninterrupted service and successful future auto-payments. Failure to update your information may result in service interruptions.

• If you encounter any issues with updating your billing information, such as payment failures or technical difficulties, please contact the Billing Support Team at support@qtwe.net for assistance. Please provide detailed information about the issue you are experiencing to facilitate a prompt resolution.

• No, all billing updates must be made on the Qvibz.com website. The QHS App does not support updates to billing information.

• It is recommended to check and update your billing information whenever there are changes to your credit card details, such as expiration date or billing address. Regularly reviewing and updating your billing information can help prevent payment issues and service disruptions.

• Yes, the Qvibz.com website uses secure encryption protocols to protect your billing information. It is essential to verify that you are on a secure and trusted website before entering any sensitive information. If you have any concerns about the security of your billing information, please contact the Billing Support Team for assistance.

• Failure to update your billing information may result in failed auto-payments, which can lead to service interruptions or account suspension. It is essential to keep your billing information up to date to prevent any service disruptions.

• If you need assistance with updating your billing information or encounter any billing-related issues, you can reach out to the Billing Support Team by emailing support@qtwe.net. Please provide a detailed description of the problem you are experiencing to facilitate a quicker resolution. The team is available to help address any billing-related concerns you may have.

• Currently, you can only update one credit card as your primary payment method on your account. If you need to change the payment method, you can update the existing credit card information with the new details.

• It is recommended to update your billing information promptly whenever there are any changes to ensure seamless processing of auto-payments. Promptly updating your billing information can help prevent any disruptions in service due to failed payments.

• If you have forgotten your username or password for the Qvibz.com website, you can use the "Forgot Password" option on the login page to reset your credentials. Follow the instructions provided to regain access to your account and update your billing information as needed. If you encounter any difficulties, you can contact the Billing Support Team for further assistance.

How can I contact the Billing Support Team if I need further assistance?

👉Send an email to:  support@qtwe.net

© 2025 Divine Scripture

support@qtwe.net