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Billing

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How to Update My Credit Card Information? How to Change My Billing Address Why is My Credit Card Not Working or is Being Declined? How To Donate to QHS? How to Gift a Friend With a Membership, or VIP Status?

Why is My Credit Card Not Working or is Being Declined?

Updated 10/17/23

Note:  Transactions can only be done from the website. Not available on the mobile app: cell phone, tablets or any other mobile device.

Even though QHS does not offer “Technical Support”, if you have a challenge with your credit card entry, or your credit card is repeatedly declined, here are some suggestions that have worked for other members.


Is Your Internet Browser Page ‘Stuck/Spinning’ during Processing?


Possible solutions:

• Disable your VPN, if you use one.

• If you are using an Apple product: MAC, iPhone, or iPad, and are using Safari as your internet browser, try using a different browser like Brave, Google, or FireFox.

• Disable any pop-up blockers. If you use Chrome, you can search “Blocker” in FAQs or you can search the internet for “How Do I Disable Pop-up Blockers for [input your search engine] “.

• You may have to delete your cookies and cache. Again, search for instructions for your specific browser.

Why is My Credit Card Declined?


Possible solutions:

  • Is there enough available funds on your credit/debit card?
  • Call the bank to see if you have a soft daily limit on your card.
    • For your protection, many financial institutions put a daily limit on your card without you knowing it.
    •  The provider also might limit “online transactions” as another safety measure.     In this instance call your bank/credit card provider to manage this.
  • Try a different card.
  • Turn off your VPN.
  • Change the browser app you are using.
  • Save https://quantumhealingsystems.org as a ‘Safe Site’ and allow cookies from this IP address.
  • “Disable cookies”

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