Refund Policy

Sherri - Finance, Lead Support

Last Update 20 days ago

Updated 8/15/24

Refund Policy

2.1 72-hour Membership Subscription Fee Refund Policy

When a Member registers, each Membership Subscription Fee is held for 72 hours to give the Member time to do a full review of the QHS Policy and Procedures. Within these 72 hours, you can cancel your membership subscription. You can choose to cancel for any reason within these 72 hours.

To request membership cancelation within 72 hours of registering:


After 72 hours, if you have not requested to cancel your membership, your Membership Subscription Fee is allocated toward continued research, development, and production. If you request to cancel your subscription after 72 hours, your payment is non-refundable. No refund if you cancel after 72 hours.

2.2 Donation Policy

We do not reverse donations.

Members' Donations are used immediately for Research and Development, in designing, testing, and improving the Quantum Twine Wave Effect products and technologies. Therefore, we do not reverse donations.

“We reserve the right to refuse any refunds. The Terms and Conditions clearly explain this is a nonprofit and refunds are not easily managed.”

Please do not harm this most important QHS Project in your haste for a refund. You might have been under the impression that your Annual Membership Subscription Fee is a “payment” for a “handheld device", such as the QTWave. It is not. The QTWave is only being presently provided to QHS Members for participation in an ongoing Proof-of-Concept study. Additional devices are obtained through donations only. 

Do not request a refund from your credit card provider. There is no obligation for refunds for Donations or Membership.


If there are any questions regarding this policy, please reach out to Support@qtwe.net   Attn: Billing

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