Customs Information

Updated: 05/30/2025

Quantum Healing Systems pays all Duties and Taxes associated with international shipping.  There should be no charge to any member.

If you have been asked to pay Customs Fees and Taxes, please contact support@qtwe.net via email.

The Information below is supplied when the devices are shipped:

• This package contains a quantity of (1):
• QTWave devices, each measuring 3.7”x 2.75” x 0.5”, and contain an internal battery.
• Each battery (model: 503040P) is rated at 3.7v and 600mah = 2.22 wh (per device)
• The TOTAL wh for this shipment is: 30 x 2.22 = 66.6 wh *
• Each (1) QTWave device is shipped individually packaged in a box with a USB C charging cable & plug.
• The boxes containing the individual devices measure 6” x 6” x 1.25”
• MDS is the manufacturing company that makes and ships QTWave devices.
• *Members do not pay for these devices as a Proof-of-Concept Study for QHS is underway.
• The address for MDS is: 270 W 500 N, North Salt Lake, UT 84054 (Contact: Wade Williams)
• The value of $100 USD/per device represents this shipment's insured/replacement value.
• At this time, no price is established for the QTWave device, and this receiving party (a Member of our Nonprofit Organization, Divine Scripture) has not paid for it.

• These devices are described as MDS – (QTWave) Frequency Healing Devices.
• They are new frequency healing technologies presently being used and tested by Quantumhealingsystems.org during its meditation sessions (and by its members worldwide, including the USA nonprofit organization Divine Scripture).
• No sound or vibration is coming from these devices.

https://quantumhealingysystems.org

Private Individuals must register with the Thai Customs Department and nominate DHL Express (Thailand) Ltd. as their customs clearance broker. This may take 3-4 days.

For Thais:

Required- original passport/ID

For non-Thai nationals:

Required- a passport, a work permit, and the latest entry stamp or visa

Import of cosmetics, medicines, supplements, personal medical equipment, and food by private individuals for personal use must get Food & Drug Association (FDA) of Thailand exemption approval—duration minimum 7 days. An affidavit letter explaining that the items are not for commercial use is required.

The exemption approval process may take between 10 and 15 days.

Read more information regarding the import requirements:

https://www.dhl.com/discover/en-th

ADDITIONAL RESOURCES FOR THIS TOPIC:

For users looking for more detailed information, the Quantum Healing Systems Help Center provides additional resources to assist with specific device inquiries and questions.

Click on the links to view this information:

1) How to Charge the White QTWave

2) How to Charge the QTWave - Blace Device

3) How do I Return My Device for Replacement?

4) What is the Status of My Device?

5) QHS Shipping Provider.  When & How will my device be shipped?

6) How to Change Your Shipping Address

7) QTWave White Paper (coming soon)

To return to the main FAQ directory of the Quantum Healing Systems Help Center, please click HERE.

© 2025 Divine Scripture

support@qtwe.net