What is the Status of My Device
Hayley
Last Update 5 maanden geleden
Updated 10/23/23
![](https://tawk.link/63eafd984742512879132bca/kb/attachments/HeLtiyrjD2.jpg)
Before contacting Support, please check your profile page to see the status of your device.
To get the most current Production updates, click on Where's My Device?
![](https://tawk.link/63eafd984742512879132bca/kb/attachments/kiERJNa7BQ.jpg)
To see if your device has been prepared for shipment and has been assigned a Tracking number:
- From Dashboard, click on My Devices
- Scroll down the page until you see "Your Devices".
- Select "Manage Device"
- Select the device that is "Shipped"
![](https://tawk.link/63eafd984742512879132bca/kb/attachments/68AUEOIdRm.jpg)
![](https://tawk.link/63eafd984742512879132bca/kb/attachments/j9ptMGdsfL.png)
On this screen:
1. First, double check your shipping address to make sure it is correct.
2. You will see a Tracking number if your device has shipped.
Note: Register your email at USPS or DHL if you want instant notification of package status.
![](https://tawk.link/63eafd984742512879132bca/kb/attachments/gj2aE6CjMn.jpg)
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